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Responsible Gaming

Kolkata FFon Safe Gaming Our Top Priority

Gaming should be a healthy source of fun. At Kolkata FF, we want every player to enjoy the experience — free from pressure, free from addiction.

Free Tools
24/7 Support
Self-Exclusion
Deposit Limit
18+ Only

If you're experiencing gaming-related problems, reach out to us immediately. We're here for you. Get Help →

Is Gaming a Entertainment or a Problem?

Online gaming is a fun pastime enjoyed by millions. But for some, it can become a problem — when gaming starts to spiral out of control. Kolkata FF Believes that responsible gaming means knowing your limits and playing within them.

A responsible player treats gaming as entertainment, not a source of income. They're prepared to lose, never exceed their budget, know when to take a break, and always put time with family and friends first.

At Kolkata FF, we offer a range of tools and features to support responsible gaming — completely free of charge. Because your happiness and mental wellbeing matter most to us.

Remember

Winning every time isn't possible, and that's perfectly normal. But every experience should still be enjoyable — whatever the outcome.

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Kolkata FF's Responsible Gaming Commitment

We promise — your well-being, safety, and peace of mind will always come before our business interests.

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Entertainment First
Gaming Should Always Be Fun
Principles
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Stick to Your Budget
Only bet what you can afford to lose
Golden Rules
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Track Your Time
Know how many hours you're playing
Tips
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Don't Try to Chase Losses
Don't Chase Your Losses
Important

Our Responsible Gaming Tools

These tools are completely free to help you stay in control of your gaming on Kolkata FF

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and can only be increased after 7 days.

Loss Limit

Gaming will automatically stop once you've lost a set amount. Once this limit is reached, the system will not allow any further bets — to protect your money.

Session Time Limit

Decide how many hours you want to play before you start. When your time is up, the system will alert you and offer a logout option — so you never lose track of time.

Cooling-Off Period

Take a break for 24 hours, 72 hours, or 7 days. You won't be able to log in during this period — it's the ideal way to give yourself a mental break from gaming.

Self-Exclusion

Exclude yourself from the platform for anywhere between 30 days and permanently. You won't receive any promotional messages during your exclusion period.

Reality Check

A notification will appear every 30 minutes — reminding you how long you've been playing and how much you've won or lost. Stay aware.

How Each Tool Works

Learn More and Set It Up Today

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Deposit Limit

Set anytime from Account Settings. Reducing a limit takes effect immediately, but increasing one requires a 7-day waiting period.

Free Immediate
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Cooling-Off Period

Your account will be automatically deactivated for the selected period. You won't be able to log in during this time, but your balance will remain safe.

Free 24 Hours, 7 Days
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Self-Exclusion

For longer-term breaks. Choose anywhere from 30 days to permanent. Once set, it cannot be cancelled before the specified period ends.

Free 30 Days+
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Gaming History Review

View your complete gaming history, win/loss stats, and spending breakdown at any time.

Free Always
Session Timer

You can always see how long you've been playing in the corner of your screen. An alarm will go off when your set time is up.

Free Live
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Support & Counselling

If you're struggling, talk to our dedicated support team anytime — 24/7. Help is available in Bangla.

Free 24/7

Yourself Assessment Apply

This short quiz will help you reflect on your gaming habits. Answer honestly.

Question 1/5
Do you set a specific budget for gaming and stick to it?
Yes, I always follow the limits
I try to follow the limits most of the time
I sometimes go over budget
No, I can't stick to a budget
Question 2/5
When you lose at gaming, do you place bigger bets to try to win it back?
No, never
Very little time
Sometimes
I do this often
Question 3/5
Are you spending more time gaming instead of being with family or friends?
No, I always put my relationships first
Very rarely
Sometimes
Yes, I often choose gaming instead
Question 4/5
Do you feel anxious, irritable, or restless when you're unable to game?
No, I stay balanced as usual
Slightly uncomfortable
I feel quite restless
Very worried
Question 5/5
Have you ever lied to or hidden things from family or friends about your gaming?
No, never
Once or twice, maybe
I hide it sometimes
Yes, often
Responsible Gamer

You're a responsible gamer! Your gaming habits look healthy. Use our tools to keep it that way.

Problem Signs Recognise

Early recognition makes it easier to address. If you notice these signs, seek help.

Learn

Problem gambling is a health issue — not a sign of weakness. Seeking help takes courage.

Get Help

If you notice any of these signs, contact our 24/7 support right away: [email protected]

Financial problems are often the earliest warning sign. Ask yourself:
  • Are you borrowing money to fund your gaming?
  • Are you using money meant for daily expenses to gamble?
  • Are you chasing losses by placing bigger bets to win back what you've lost?
  • Are you spending family money without their knowledge?

Mental health changes are key warning signs of a gaming problem:
  • Constantly thinking about gaming.
  • Feeling irritable, anxious, or angry when unable to play.
  • Unable to stop gaming despite trying.
  • Playing more but enjoying it less.

When Gaming Starts to Damage Relationships:
  • Neglecting time with family or friends.
  • Lying to loved ones about your gaming.
  • Neglecting work or studies.
  • Withdrawing from social activities.

Excessive gaming can also take a physical toll:
  • Sleep difficulties or insomnia.
  • Not eating or maintaining a proper diet.
  • Feeling tired and lethargic throughout the day.
  • Headaches or eye strain.

If any of these signs appear, seek help immediately:
  • Engaging in illegal or harmful behaviour to fund gaming.
  • Thoughts of self-harm related to gaming-induced distress.
  • Feeling hopeless after losing everything.
  • Not wanting to talk to anyone.
10 Golden Rules of Responsible Gaming
1
Play for Entertainment Only

Don't treat gaming as a source of income. It's a hobby — just like watching a movie or playing cricket.

2
Set Your Budget in Advance

At the start of each month, decide the maximum amount you're willing to spend on gaming.

3
Don't Play When You're in a Bad Mood

Gaming to escape anger, sadness, or frustration is not healthy.

4
Never Play Under the Influence

Alcohol and substances impair your ability to make sound decisions.

5
Take Regular Breaks

Take at least a 10–15 minute break every hour. Get up and walk around.

6
Let Your Family Know

Let someone you trust know how much time and money you're spending on gaming.

7
Don't Chase Your Losses

Chasing losses almost always makes things worse.

8
Bank Your Winnings

Withdraw a portion of any big win. Don't put it all back on the line.

9
Use the Limit Tools

Using Kolkata FF's deposit limit and timer features won't cost you anything extra.

10
There's no shame in asking for help

If something feels wrong, speak to Kolkata FF support or someone you trust right away.

For Parents Important Info

Kolkata FF A strictly 18+ platform. We take the following steps to protect minors:

  • Mandatory age verification step during registration.
  • NID verification for suspicious accounts.
  • Age verification records on all payments.
  • Immediate account suspension upon identification of a minor.
For Parents

If you believe your child is using Kolkata FF, contact us immediately at [email protected].

Need Help?

To help address gaming problems, Kolkata FF offers the following support:

  • Live Chat Support: Chat with us in Bangla, 24/7.
  • Email: [email protected]
  • Self-Exclusion: Directly from Account Settings.
  • FAQ Page: Read FAQs
Our Commitment

If any player reaches out for help, we will assist them without judgment and in complete confidence.

Play Responsibly, Have Fun

Come to Kolkata FF — where gaming is always safe and enjoyable. Use our tools and set your own limits.

Free Limit Tools 24/7 Support Self-Exclusion 18+ Only
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